Page 34 - ADOC Sustainability Report

ADOC 2021 SUSTAINABILITY REPORT

WHISTLEBLOWING PROCEDURE

A Whistle Blowing Policy has been established enabling any concerns over fraud or unethical matters during work to be raised
anonymously by employees. Our employees are urged to report any fraud or unethical matters they encounter, through a
confidential means of reporting. This ensures the protection of any individual who wish to report in good faith.

AU Manager will
Whistleblower The AU Manager If necessary, the AU
Following the
inform the General
internally reports Manager, AD Manager notifies the Whistle Manager leads an investigation, a
the case to the Blower within 20 investigation team
AU Department and any concerned days after receipt of comprised of him/her, corrective action
the AD Manager, and
plan is formed
Department
the complaint and
Manager via letter, infoms them of the concerned Department
Manager(s) to discuss
email or telephone. needs for investigation. course of action. Manager(s). and executed.
Whistle Blowing Procedure
GRIEVANCE PROCEDURE

The “Grievance Procedure” defined in the “Personnel Manual” of ADOC outlines how all personal complaints and grievances
should be handled. Therefore, if an employee has a complaint or grievance, they must the steps as per the “Grievance Procedures”.
However, no issues have been raised through this system for 2021.

Present the If the complainant
complaint/ grievance Complainant may is not satisfied with If the General Manager
either verbally request an interview the result of the does not satisfy the
or in writing to with the next high-level second step, they can complainant, they can
request that the case
supervisor, such as the
take the case to the
the immediate Department Manager. be reviewed by the Ministry of Labor.
supervisor. General Manager.
Grievance Procedure

CONFLICTS OF INTEREST

Our Code of Conduct prohibits any of our employees of our associates at ADOC from engaging in activities which have the
potential to jeopardize our integrity. ADOC does not engage in transactions that compete with the Company. Furthermore,
transactions with our competitors or other acts that conflict with the interests of ADOC are strictly prohibited, including the
prohibition of insider trading at ADOC.

HUMAN RIGHTS

Within our Code of Conduct philosophy, human rights issues are of paramount importance. We are honest in our business
activities and transactions and reserve the right to cease business with partners should they be involved with any infringement
of human rights. At ADOC we respect all who we interact with while supporting the principles of the Universal Declaration of
Human Rights, prohibiting discrimination, forced work against workers’ rights and underage employment, respecting indigenous
people and eliminating security measures that infringe on human rights. Consequently, all of our operations have undergone
human rights reviews.

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