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ADOC 2022 SUSTAINABILITY REPORT
Grievance Procedure and grievances should be handled. This includes all the
steps that should be followed as per the “Grievance
Procedures” should any employee have a complaint
ADOC’s “Personnel Manual” includes the “Grievance or grievance. No issues have been raised through this
Procedure” which outlines how all personnel complaints system for 2022.
Present the If the complainant
complaint/ grievance Complainant may is not satisfied with If the General Manager
either verbally request an interview the result of the does not satisfy the
or in writing to with the next high-level second step, they can complainant, they can
supervisor, such as the
request that the case
take the case to the
the immediate Department Manager. be reviewed by the Ministry of Labor.
supervisor. General Manager.
Grievance Procedure
Conflicts of Interest Human Rights
Conflicts of interest within ADOC are prevented Human rights are of paramount importance at ADOC.
through our Code of Conduct which forbids any Our business activities and transactions are conducted
of our employees or associated from partaking in in an honest manner, and we reserve the right to cease
activities which could compromise the integrity business with partners when they engage in acts that
of ADOC’s organization. Transactions with our infringe on human rights. We support the principles of
competitors and other acts that conflict with the the Universal Declaration of Human Rights prohibiting
interest of ADOC, including insider trading at discrimination, forced work against workers’ rights and
ADOC, are prohibited. underage employment, respecting indigenous people
and eliminating security measures that infringe on
human rights. Human rights reviews have therefore been
conducted for all of our operations.
DID YOU KNOW?
Employment matters in the UAE are governed by Federal Decree Law No. 33 of 2021. The UAE has ratified
nine conventions of International Labour Organization’s related to the rights of workers and set up channels
to resolve labour disputes.
Emiratization
ADOC has 61 UAE Nationals within the organization.
Emiratization is mandated by the UAE government in
ADOC continues to implement its Emiratization Program order to expand job prospects, mainly in the private
in accordance with the directives of the UAE Government sector, for Emirati Nationals, to increase their contribution
and SCFEA / ADNOC’s requirements. The program’s to the national economy. Our Emiratization program
objective is to ensure that our Emirati employees develop at ADOC aims to increase the proportion of Emiratis
within a supportive work environment by fostering skills, within the organization and develop their knowledge
competencies and career progression. and experience relevant to UAE labor market.
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